For short-term rental hosts, cleanliness is one of the most critical factors that contribute to guest satisfaction. In fact, a spotless property can often be the difference between a glowing five-star review and a mediocre one. Guests expect the same level of cleanliness in a vacation rental as they would in a high-end hotel. So, how do you ensure that your property consistently impresses your guests? Here are five cleaning tips that will help you earn five-star reviews every time.
1. Focus on the High-Touch Areas
Guests will notice the cleanliness of your rental’s most frequently used areas first. High-touch surfaces such as light switches, door handles, remotes, and countertops should always be a top priority. These are the spots guests will come into contact with the most, and if they’re dirty or smudged, it can make the whole place feel less than spotless.
Make it a habit to thoroughly disinfect these areas after each stay. You can even add a checklist for your cleaning crew to ensure nothing is missed. Regularly sanitizing high-touch surfaces not only improves cleanliness but also shows guests you care about their well-being—something especially important in today’s health-conscious climate.
2. Don’t Skimp on Linens and Towels
One of the easiest ways to disappoint guests is by offering subpar or poorly cleaned linens. Fresh, soft, and clean-smelling sheets, pillowcases, and towels can make a big impact. Make sure to wash all linens, including blankets and duvet covers, between every guest. It’s also a good idea to have extra sets on hand so you can easily swap them out during turnovers.
Don’t forget to check for stains or wear and tear. If towels or sheets are looking a little worse for wear, it’s time to replace them. Investing in high-quality linens can go a long way in boosting your guests’ overall experience and earning you those coveted five-star reviews.
3. Pay Attention to Bathrooms
Bathrooms are another critical area where guests will scrutinize cleanliness. Make sure every surface shines—mirrors, faucets, sinks, and countertops should all be spotless. Guests will immediately notice any lingering water stains, soap scum, or hair. Scrub the toilet, clean the shower, and ensure there’s no mold or mildew.
Stock your bathroom with fresh, neatly folded towels, and replace any used toiletries like soap or shampoo. Little touches, like a decorative towel arrangement or a clean scent, can make the bathroom feel luxurious and well-cared-for, adding to the overall impression of cleanliness.
4. Freshen the Air and Eliminate Odors
You might think your rental is sparkling clean, but if there’s a lingering odor, it can undo all your hard work. Whether it’s from cooking, pets, or general use, guests will notice any unpleasant smells the moment they walk through the door. To ensure a fresh-smelling space, ventilate the rental between guests by opening windows and using air purifiers. Avoid overpowering air fresheners, though—they can sometimes be worse than the smell they’re trying to cover up.
In addition to airing out the space, wash any fabrics that may hold onto odors, such as couch cushions, curtains, and rugs. Baking soda can also help eliminate odors from carpets and upholstery. Guests will appreciate walking into a fresh-smelling space, which sets the tone for a pleasant stay.
5. Automate and Streamline Your Cleaning Process
While it’s crucial to get your rental clean, managing the logistics of cleaning between bookings can be challenging. This is where automation tools come in handy. Scheduling cleanings manually can lead to miscommunication or missed appointments, which can result in a poor guest experience. Using short-term rental software can help streamline your operations, including cleaning management. With the right software, you can automatically schedule cleanings based on bookings and even keep track of supplies.
By automating your cleaning schedule, you’re less likely to run into last-minute issues or delays, ensuring your rental is always in top shape for new arrivals. It also frees you up to focus on other aspects of your rental business, while keeping your cleaning process organized and efficient.
Final Touches
Beyond these essential cleaning tasks, it’s the small details that can elevate the guest experience. Leave a little welcome note, set out a basket of toiletries, or place a couple of fresh flowers on the dining table. These thoughtful touches not only make your rental feel more inviting but also show guests that you go the extra mile to ensure their comfort.
By following these cleaning tips and paying attention to the finer details, you’ll make a lasting impression on your guests and increase your chances of receiving five-star reviews. In the world of short-term rentals, cleanliness is key—get it right, and the positive reviews will follow.
